Booking Assistant
£22,500 (£32,000 - £35,000 OTE)
Nottingham
Monday - Friday
Are you looking for an exciting opportunity to showcase your skills and professional demeanour? Kamro have partnered with a company who focus on generating and managing leads for a home improvement company. You will streamline the lead conversion process, enhancing the efficiency of marketing and sales strategies for their clients.
As a Booking Assistant, you will join their dynamic and growing team, managing the initial customer interaction, lead engagement and booking appointment processes. You will play a key role in converting potential customer inquiries into scheduled appointments, thereby driving the company’s growth.
Responsibilities
- Engage promptly with new leads through their automated systems, ensuring a smooth transition to follow-ups.
- Conduct personalised follow-ups via phone and email to build relationships and guide potential clients toward booking appointments.
- Arrange consultations and meetings between prospective clients and the sales team to ensure a high conversion rate from initial inquiry to scheduled appointments.
- Maintain accurate records of interactions, feedback and appointments scheduled.
- Analyse performance data, offering proactive solutions to optimise campaign success.
Experience
- This role prioritises your drive, good energy and eagerness to hit KPIs.
- Any experience in sales would be an added benefit, but not essential.
- Time spent in a fast-paced working environment would be advantageous.
- You need to have excellent communication skills, both verbal and written.
Benefits
- Standard government pension scheme provided.
- 25 holiday days + 8 bank holidays offered.
- A strong commission structure in place, based on the appointments you book for the sales team.
- Looking to implement a bonus scheme based on the clients you manage getting to target.
- Company events held throughout the year.
- Company phone and laptop provided.
If you think you could be a good fit for this position, please apply for immediate consideration, alternatively give Kamro a call and request to speak to Ethan!